QUALITY PRODUCT + QUALITY SERVICES = CUSTOMER SATISFACTION
Kitwe Hydraulics supports the quality of the products and services we offer with equally qualified personnel.
Our sales staff are courteous, attentive and quick to respond. Their knowledge and experience in the industry and with the products is always at the disposal of the customer.
Our service staff of highly qualified tradesmen have varied backgrounds in order to provide many levels of assistance within their given fields.
Their experience and expertise enable them to maintain a consistently high level of customer satisfaction.
It is due to our oustanding level of service that we have grown to a staff compliment of 30 personnel (roughly 70% trained tradesmen & 20% skilled labour) and boast a client base exceeding the borders of Swaziland. We continuously send our staff on workshops and training programmes in order to keep abreast of the latest technology.
As a full service business, we run training workshops for our clients in order to assist them with maintaining their equipment to the best of their ability.
Kitwe Hydraulic and Pneumatic Engineering will continue to maintain its ever increasing quality standards in its product and service.
All safety regulations are adhered to under the factory and labour ACT of 1972 and occupational safety and health ACT of 2001.